Knowledge base
Prepare access, configuration and support information for your service. For a requirement specific to your order, tell us with the relevant service details.
13 articles across 6 categories — browse below
Getting started
Purchase without an ID upload, first access and service information.
Ordering without an identity-document uploadChoose the prepaid service, provide a working email and pay the exact crypto invoice.Sep 2026Connect to your Windows RDP serviceUse the delivered server address and account credentials with a compatible Remote Desktop client.Sep 2026Connect to a Linux VPS with SSHUse the assigned address and the authentication method selected for your Linux service.Sep 2026Prepare for an operating-system reinstallBack up your data, confirm the image and review any licence charge before rebuilding.Sep 2026Choose backups and snapshots for your VPSPlan recoverable copies independently of the running instance and review the option cost.Sep 2026
Windows
RDP configuration, users, licensing, updates.
Linux
SSH, firewalls, panels, custom images.
Networking
IPs, rDNS, ports, DDoS, routing.
Billing
Invoices, crypto payments, renewals, refunds.
Pay an RDPForge invoice with the correct crypto networkUse the invoice asset, address, amount and quote validity; payments are verified automatically.Sep 2026Request a refund under the first-plan guaranteeCheck the 72-hour window from delivery, exclusions and refund valuation before submitting a request.Sep 2026
Troubleshooting
When something is not behaving.
Cannot find it?
Include the service reference, relevant error and timing. Do not send passwords or private keys.