Connect to your Windows RDP service
Use the delivered server address and account credentials with a compatible Remote Desktop client.
Use the delivered details
Wait until the service access information is available. Enter the assigned server address and the supplied username in your Remote Desktop client. Keep credentials private and verify the destination before accepting a connection.
Check your access path
If the connection fails, check the address, selected port, local network and the reported service status. A firewall or application setting can prevent access even when the underlying virtual server is available.
Protect the account
Use strong unique credentials and the required application licences. Administrative remote access is separate from a licensed multi-user RDS deployment. If you need help, report the error and order reference without sending the password.
Need help?
Contact support with your service or purchase requirements. For a new order, compare the plans and complete prepaid prices.
Did this solve your problem?
Open a ticket with the service reference and relevant symptoms or error output. Remove passwords, tokens and private keys before sending.